Appointment Cancellation & No-Show Policy

TLC First Animal hospital is committed to providing all of our patients with exceptional care. Due to a high demand for appointments, when a client cancels without giving advanced notice, they prevent another patient from being seen.
For this reason, TLC First Animal Hospital maintains a cancellation policy and as of May 1st 2018 it will be strictly enforced.

ALL APPOINTMENTS MUST BE CANCELLED AT LEAST 24 HRS IN ADVANCE OR BY NOON SATURDAY FOR MONDAY APPOINTMENTS. Please call (773-631-0706)
A NO SHOW / NO CALL appointment will automatically receive a $25.00 charge.
Failure to cancel at least 24 hrs. in advance may result in a missed appointment/late cancellation fee of $25.
Repeated missed appointments will be billed for the full exam fee of $58.00 and will require pre-payment for future appointments.
Missed Spays, Neuters, Dental and Surgical procedures will result in a non-refundable $75 cancellation fee.
We apologize for any inconvenience this policy may cause you.
Thank You and we appreciate your understanding.

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Hours of Operation
Monday 9:00am – 6:00pm
Tuesday Closed
Wednesday Closed
Thursday 9:00am – 6:00pm
Friday 9:00am – 6:00pm
Saturday Closed
Sunday Closed
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