TLC First Animal Hospital is committed to providing all our patients with exceptional care. Due to the high demand for appointments, when a client cancels without giving advanced notice, they prevent another patient from being seen. For this reason, TLC First Animal Hospital maintains a cancellation policy and, as of May 1st, 2018, it will be strictly enforced.
- ALL APPOINTMENTS MUST BE CANCELLED AT LEAST 24 HOURS IN ADVANCE OR BY NOON FRIDAY FOR MONDAY APPOINTMENTS. Please call (773-631-0706)
- A NO SHOW / NO CALL appointment will automatically receive a $50 charge
- Failure to cancel at least 24 hours in advance may result in a missed appointment/late cancellation fee of $50.
- Repeated missed appointments will be billed for the full exam fee and will require pre-payment for future appointments.
- Missed Spays, Neuters, Dental, and Surgical procedures will result in a non-refundable $125 cancellation fee.
We apologize for any inconvenience this policy may cause you. Thank You and we appreciate your understanding.